OÜ Estiko Elekter is a legal person with registry code 14747292, OÜ Estiko Energia (hereinafter the Estiko Energia) is a legal person with registry code 14325131 and legal address at Soola 8, Tartu, 51004.
Collection and use of personal data
Personal data are data that may be used to identify persons and that Estiko Energia collects to offer and provide services, to protect its rights and for marketing purposes. Personal data are primarily collected directly from persons before and after customer relationship or another contractual relationship. We also receive data from other reliable parties and public registers.
The objective of collecting and processing personal data
Estiko Energia collects your personal data for specified, explicit and legitimate purposes. Estiko does not distribute, forward, change or use in a non-prescribed manner the personal data trusted therewith, except for in cases of a relevant agreement with the person or if the need to disclose information follows from valid legislation.
Rights of the person
The person has a right to request, at any time, a copy of data that Estiko Energia has collected about him or her and to demand the amendment of personal data.
A person who wishes his or her data to be erased may submit the relevant application at any time by sending an e-mail at email@example.com or posting a letter at Turu 2-603, Tartu 51004.
The person has the right to transfer his or her personal data to another controller. Please send these requests at firstname.lastname@example.org in written and signed form.
The person has the right to file a complaint regarding data processing by Estiko Energia with a supervisory authority of data protection.
Protection and security of personal data
All personal data that become known to Estiko Energia upon making transactions with the person are treated as confidential information.
Access to personal data is granted exclusively to relevant employees of Estiko Energia and authorised parties that provide services to Estiko Energia (e.g., server and cloud service providers; postal and transport companies), who are obligated to keep the shared information confidential.
Personal data may be disclosed to other companies in the same group to the extent permitted in the law for customer service administration purposes and other issues related to customer service, but also for risk management, if necessary. Processing of personal data within the group is limited to the necessary number of people and disclosure of sensitive data is prohibited.
Data may be disclosed to the authorities for reasonable needs.
Storage of personal data
Estiko Energia stores personal data until it is necessary for meeting the purpose of their collection, for protecting the rights of Estiko Energia and until it is required pursuant to legal acts.
Collection and use of non-personal data
A cookie is a text file sent and saved on the user’s computer by websites the user visits. A cookie is saved in the file directory of the user’s web browser. In case the client has visited the website before, the browser reads the cookie and forwards relevant data to the website or element that initially saved the cookie. Additional information about cookies is available at www.aki.ee/et/kupsised.